Effective Date: 01/01/2025

1. Introduction

Welcome to Torsha Sport (“we”, “us”, “our”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make purchases, or interact with our services.

By accessing or using our website or mobile application, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following categories of personal information:

A. Personal Details

  • Name, gender, date of birth
  • Billing and shipping address
  • Contact details (email, phone number)

B. Transactional Information

  • Payment details (UPI, credit/debit card, wallet information – processed through secure gateways)
  • Order history and preferences

C. Technical Data

  • IP address, device type, operating system, browser type
  • Cookies, usage logs, and analytics data

D. Optional Data

  • Feedback, reviews, survey responses, and communication history

3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver orders
  • To provide customer support and updates about your purchases
  • To improve our website, products, and services
  • To send marketing communications (only with your consent)
  • To prevent fraud, unauthorized transactions, and misuse
  • To comply with legal obligations

4. Data Protection and Security

We implement appropriate security measures including encryption, firewalls, and secure servers to protect your data against unauthorized access or disclosure.
However, no system is completely secure, and we cannot guarantee absolute data security.

5. Sharing of Information

We do not sell or rent your personal data.
We may share your information only in the following cases:

  • With trusted service providers (e.g., logistics partners, payment gateways) to fulfill your orders
  • When required by law, court order, or government authority
  • With your explicit consent for marketing or promotions

All third-party partners are required to handle your information securely and use it only for authorized purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and measure site performance.
You may disable cookies in your browser settings, but certain features may not function properly.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal or transactional retention)
  • File a complaint with the Data Protection Board of India if you believe your data rights are violated

To exercise these rights, contact us at:
📧 [ admin@torshasports.in]

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose it was collected for — including any legal, accounting, or reporting obligations.

9. Policy for Children

We do not knowingly collect or process data from children under the age of 18 years. If we discover that such data has been collected, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Please review it periodically to stay informed.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Torsha Sport
📧 Email: admin@torshasports.in
📞 Phone: +91-7908214057
🏢 Address: Purba Kathalbari, Shilbari Hat, Alipurduar, 736204, West Bengal, IN